Why is empathy an essential skill for a manager?

Why is empathy an essential skill for a manager?

Empathy is THE skill to develop for a manager. It’s not just me saying it! This is the observation of the American consulting firm Development Dimensions International (DDI), which has surveyed more than 15,000 leaders in 300 companies across 18 countries for...
6 principles to improve our communications

6 principles to improve our communications

Do you achieve the desired impact when communicating with others? Communication skills are often taken for granted because we communicate with others every day. We think we have good communication skills because we aim to communicate our message effectively and listen...
How to empower your team?

How to empower your team?

Every day, as a coach, I have the great privilege of helping managers and teams improve their performance and dynamics. I am often asked: How can I empower my team? How can I make my employees more proactive, accountable, innovative and agile? In my experience, what...